Frequently AskedQuestions

Click Sign Up, choose Advertiser, complete the registration form, verify your email address, and log in to your dashboard.

Select Publisher during registration, provide your website details, complete verification, and submit your website for review.

Yes. Creating a ChariotAds account is free. Advertisers only pay when they fund campaigns.

Verify your email address by clicking the verification link sent to your inbox. Additional verification may be required for business accounts.

Click Login, enter your email address and password, then access your dashboard.

Click Forgot Password, enter your email address, and follow the instructions to reset your password.

ChariotAds supports CPM, CPC, CPA, CPL, CPI, and CPV advertising models.

CPM (Cost Per Mille) allows advertisers to pay for every 1,000 impressions their ads receive.

CPC (Cost Per Click) means advertisers pay only when users click on their advertisements.

CPA (Cost Per Action) allows advertisers to pay only when users complete a specific action, such as a purchase or registration.

CPL (Cost Per Lead) charges advertisers only when a qualified lead is generated.

CPI (Cost Per Install) is used mainly for mobile apps and charges advertisers when users install the application.

CPV (Cost Per View) charges advertisers based on video advertisement views.

Log in, click Create Campaign, select the campaign type, upload your creatives, choose targeting, set your budget, and submit for review.

ChariotAds supports standard IAB banner sizes including 300×250, 728×90, 970×250, 160×600, 320×50, 300×600, and other supported formats.

JPG, PNG, GIF, HTML5, and other supported advertising formats.

Yes. Animated GIF and HTML5 banners are supported where available.

Yes. Our creative team can design professional advertising banners tailored to your campaign requirements.

Banner design pricing depends on the number of banners, sizes, and complexity. Contact our sales team for a quotation.

Most banner designs are completed within the agreed production timeframe, depending on project requirements.

Open your campaign, select Upload Creative, choose your banner file, and save your changes.

Yes. Campaign settings can be modified before or during the campaign, subject to review if required.

Yes. Campaigns can be paused and resumed from your advertiser dashboard.

Navigate to Billing or Add Funds, choose your preferred payment method, and complete the transaction.

ChariotAds supports the payment methods displayed in your billing section, which may include PayPal, credit/debit cards, bank transfers, and cryptocurrencies.

Yes, cryptocurrency payments are supported where available.

Yes. All invoices are available from your billing history.

Yes. Receipts are available after successful payment.

During campaign creation, select the countries you wish to target in the targeting section.

Yes. City-level targeting is available where supported.

Yes. Device targeting allows campaigns to target mobile, desktop, or tablet users.

Open your advertiser dashboard and select the campaign to view real-time reports.

Reports include impressions, clicks, CTR, conversions, spending, and campaign performance.

CTR (Click-Through Rate) measures the percentage of users who clicked your advertisement after seeing it.

Campaigns are reviewed to ensure compliance with our advertising policies before approval.

Campaigns may be rejected for violating advertising guidelines or technical requirements.

Campaign delivery can be affected by targeting settings, bids, budget, approval status, or available inventory.

Low click rates may result from creative quality, targeting, competition, or bid settings.

Publishers earn revenue by displaying advertisements and generating valid impressions, clicks, or conversions.

Register as a publisher, submit your website, and wait for approval.

Websites are reviewed for quality, compliance, traffic sources, and adherence to ChariotAds policies.

Approval times vary depending on the review process.

Contact support through live chat, email, or the contact form available on the website.

Yes. ChariotAds uses secure technologies and follows industry best practices to protect user information.

Yes. API access is available for eligible accounts and integrations.

Yes. Managed advertising services are available for businesses that require expert campaign management.

Yes. Our team can analyze campaign performance and recommend optimization strategies to improve results.

Create a free account, choose whether you want to advertise or monetize your website, and follow the setup process. If you need assistance, our support team is available to help.

Yes, adult advertising may be accepted if it complies with ChariotAds' advertising policies and applicable laws. All campaigns are subject to review before approval.

Gambling and betting campaigns may be accepted in jurisdictions where they are legal and comply with our advertising policies. Advertisers are responsible for ensuring legal compliance in their target markets.

Cryptocurrency-related campaigns may be accepted depending on the product or service and applicable regulations. All campaigns undergo a compliance review.

Yes. Advertisers can create and manage multiple campaigns simultaneously with different budgets, targeting options, and advertising models.

The minimum budget depends on the campaign type and current platform requirements. The required minimum is displayed during campaign creation.

Yes. You can modify your campaign budget at any time while the campaign is active, subject to platform rules.

Open your advertiser dashboard, select the campaign, and choose Pause or Stop. The campaign will stop serving ads according to the platform's processing time.

Yes. You can target desktop, mobile, tablet, or multiple device types depending on your campaign goals.

Yes. Campaigns can target operating systems such as Windows, macOS, Android, iOS, and Linux where supported.

Yes. The advertiser dashboard provides near real-time reporting, allowing you to monitor impressions, clicks, conversions, spending, and overall campaign performance.

Yes. Reports can be downloaded in supported formats for analysis and record keeping.

If a payment fails, your account balance will not be updated. You can retry the payment or choose another supported payment method.

Yes. Invoices are available for completed transactions and can be downloaded from your billing history.

Log in to your account, open Account Settings or Business Information, update your details, and save the changes.

Yes. Advertising agencies can manage campaigns for multiple clients, subject to the platform's account features and policies.

If multi-user account management is available, administrators can invite team members and assign appropriate permissions.

Contact our support team immediately with all relevant details. We investigate reports of fraudulent activity and take appropriate action.

Report the issue through the support system with a description, screenshots, and steps to reproduce the problem so our technical team can investigate.

We welcome feedback from our users. Feature requests can be submitted through our support team or feedback portal and are reviewed for future development.

Visit our website to explore our products, documentation, support resources, and terms and conditions. If you need additional assistance, our support team is available to help.

Most campaigns are reviewed as quickly as possible. Approval time depends on campaign complexity, creative quality, compliance checks, and current review volume. You will receive a notification once your campaign has been approved or requires changes.

Accounts may be suspended for violations of our Terms of Service, suspicious activity, fraudulent behavior, policy violations, or security concerns. If you believe your account was suspended in error, please contact our support team.

Yes, depending on the reason for suspension. Contact our support team with your account information for a review.

You can contact our sales department through the Contact page, live chat, or email. Our team can assist with advertising packages, enterprise solutions, and custom campaigns.

Yes. Live chat is available during our support hours to assist with technical issues, campaign questions, and account inquiries.

Support availability depends on your account type and region. Current support hours are displayed on our Contact page.

Log in to your account, open the Support section, create a new ticket, describe your issue, and attach screenshots if necessary.

Response times vary depending on ticket priority and support volume. We aim to respond as quickly as possible.

Yes. Advertisers can upload multiple banner sizes and creatives for the same campaign when supported.

Yes. You can upload new creatives. Depending on the changes, the updated banner may require approval before it is displayed.

Yes. Responsive ad formats are supported where available to improve compatibility across devices.

Frequency capping limits the number of times the same user sees your advertisement during a specified period, helping reduce ad fatigue.

Ad rotation allows multiple creatives to rotate within the same campaign so you can compare performance and improve results.

Yes. You can test different creatives, headlines, or targeting settings to determine which version performs best.

Conversion tracking measures important actions such as registrations, purchases, downloads, or leads generated from your advertising campaigns.

Yes. ChariotAds supports compatible third-party tracking systems where available.

A postback URL sends conversion information automatically from your website or tracking platform back to ChariotAds for accurate reporting.

A tracking pixel is a small piece of code placed on your website to measure conversions and campaign performance.

Missing conversions may result from incorrect tracking setup, delayed reporting, browser privacy settings, or incomplete integration.

Yes. ChariotAds supports campaigns targeting multiple countries and regions, subject to applicable laws and platform policies.

Yes. Advertisers can include or exclude countries to better control campaign targeting.

Yes. Campaigns can be targeted based on the preferred language of your audience where supported.

The minimum payout amount depends on the selected payment method and the current publisher payment policy.

Payments are processed according to the platform's payment schedule after meeting the minimum payout requirement and account verification.

Yes. Publishers can add multiple approved websites to their account, subject to platform policies.

Open your publisher dashboard, select your website, update the information, and save your changes. Some updates may require review.

ChariotAds supports the latest versions of major browsers, including Chrome, Firefox, Edge, Safari, and other modern browsers.

Yes. We use secure technologies, encryption, and industry best practices to protect your personal information and account data.

ChariotAds is committed to protecting user privacy and operates according to applicable data protection laws and our Privacy Policy.

ChariotAds combines advanced advertising technology, flexible campaign options, global targeting, real-time reporting, secure payment processing, publisher monetization, creative services, and dedicated customer support to help businesses achieve their advertising goals efficiently.